Change Request Form

Additional Work & Change Requests

At Wight House Creative, we are committed to delivering exceptional design solutions tailored to your business. Each project is carefully scoped to ensure clear expectations, deliverables, and timelines. However, we understand that needs may evolve, and you may request additional work beyond the original scope.

To maintain efficiency and fairness, we have established the following process for handling out-of-scope requests:

What Qualifies as Additional Work?

Out-of-scope requests may include, but are not limited to:

  • Adding new website pages or features

  • Extra revisions beyond the agreed-upon limit

  • Additional brand or graphic design work

  • Custom integrations or functionality changes

  • Expanding project scope beyond the original agreement

Our Process for Additional Requests

  1. Request & Review

    • If you require additional work, please submit a request via the below form.

    • We will review the request and assess how it impacts the project timeline and resources.

  2. Estimate & Approval

    • A detailed estimate will be provided outlining the added work and the required retainer.

    • You must approve the estimate before any work begins.

  3. Retainer Payment

    • Additional work requires a prepaid retainer to secure the time and resources needed to fulfill your request.

    • Retainers ensure priority scheduling and dedicated design time for your project.

  4. Project Execution

    • Once the retainer is received, we will proceed with the approved work within the agreed-upon timeline.

    • Any further requests beyond the prepaid retainer will require an additional retainer.

Why a Prepaid Retainer?

A prepaid retainer ensures:
✔️ Clear expectations – No surprise costs or last-minute delays.
✔️ Dedicated time – Your project receives the focused attention it deserves.
✔️ Smooth workflow – Prevents scope creep and keeps timelines on track.

Next Steps

If you have a change request or need additional work, please complete the form below! We’re happy to discuss how we can support your evolving needs while maintaining a seamless design process.